Professional Debt Recovery
- Debt Collector Job Description
Pay will depend on previous working experience.
- 40 hours per week
- 8-5 Monday thru Friday with an hour for lunch
- Immediately: Holidays and Bonuses
- After a 90-day training period: group health insurance (employee pays half and SRA pays half) & a Credit Union Membership
- After one year: compensated time for 5 days vacation and 7 days sick time
Your duty as a Debt Collector is to make telephone calls and readily knowing the answers to FAQ.
You would be responsible for maintaining a complete debt collection portfolio using the support framework designed. i.e.: learning policy and procedure for accessing letters, sources of needed information and scheduling requirements to achieve successful recovery.
Employees must develop technical knowledge to add, change and delete information in the file screens, memorize action codes, properly use forms for department networking, skip tracing methods, and in general mastering the collection system to appropriately and effectively work the debts assigned to you.
Displaying a professional manner while selling, teaching and showing the debtors or patients how to pay their debts in full within a timely manner will benefit them as well as the creditor. Using the verbal skills and communication techniques taught during the training courses to manage people to the point public opinion remains in favor of our clients.
We are looking for employees who can prove able to work unsupervised after the initial training by holding the percentage of debt recovery on the collection desk at industry standards. Minimizing losses while cost effectively estimating probability of successful recovery and implementing decisions on a course of action.
Proper grammar, math, typing, a persuasive negotiator who is quick thinking and able to use information at hand to quickly work out result oriented remedies best resolving issues for all parties.
How To Apply For This Position:
To apply for a SRA job opening, download and print our employment application. Mail the completed application, as well as, a copy of your resume, copy of your drivers license, and a copy of your social security card to:
- Attn: Lynn Adams
- 1456 Ellis Avenue
- Jackson, MS 39204
Career Resources with Smith, Rouchon & Associates:
- SRA Careers & Employment Opportunities
- Debt Collector Job Description (PDF Format)
- SRA Employment Application (PDF Format)
- About SRA - Mississippi Collection Agency
- Debt Collections Industry Terminology & Glossary
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SRA is an Equal Opportunity Employer (EOE). Qualified applicants are considered for all positions without regard to age, race, color, religion, sex, national origin, sexual orientation, marital, veteran status, or the presence of non-related medical conditions or handicaps.